Policies

Returns and exchanges

I don't accept returns, exchanges, or cancellations, but please contact me if you have any problems with your order!

Since my wings are custom items for special occasions, I will not be offering refunds or exchanges. In the event your wings are lost, heavily delayed or severely damaged in transit, please get in touch and I will open a claim with USPS or you can open a claim yourself. All packages include insurance!

Payment

I accept all forms of payment listed at checkout so you may choose your method there!

Shipping

I ship USPS Priority mail once a week. If you would like express shipping(usually 1-2 days in US, 1 week international) you may select it at checkout.

If you need your wings by a specific date, please select the appropriate shipping at checkout. Once packages have been dropped off, I cannot guarantee their arrival time nor am I responsible for any late delivery. Once the Post Office has your package, it is their responsibility to deliver on time! It is best to contact your local post office in regards to your package if it is late or misdelivered.

** All international buyers are responsible for taxes and customs fees upon receipt.

Additional policies and FAQs

~ Custom orders and made to order wings are currently closed for the foreseeable future**! I am always creating new items, so please do follow my Instagram and Facebook! I post new items and shop announcements there first!

~ **FULL TIME PERFORMERS may be considered on a case by case basis! Please email me for inquiries. 💚

~ I will not be accepting any collaborations where I ship free wings in return for photos of my products. I spend a lot of time and love on wings and make a living doing so! Thank you for your understanding!

~ Please feel free to share any photos of yourself in your wings and they may even make it to social media! Proper credit will of course be given to those involved!

~ I have received inquiries periodically about copying others' designs and/or other fairies' wings based off of pictures. I am not in the business of copying other wing makers or fairies. I have been making wings long enough to be aware of most makers and fairies out there. Because they are all unique! I will not mimic or copy others whether their designs are available, retired, or not being worn anymore. It is still their artwork and their unique style. We wing makers and fairies are all unique and special, just like you! So please, do not ask me to be someone other than myself! I'd love to provide you with your own special set of wings to add a touch of whimsy to your adventures!